Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

What Is a Pay Stub, Paycheck Stub, or Check Stub?

A pay stub is an earnings statement issued by an employer that contains detailed information about the pay of an employee, contractor, or freelancer, such as compensation, deductions, and exemptions.

Can I Make My Own Pay Stub?

Yes. In fact, some states require employers to create and provide pay stubs for their employees, and freelancers and contractors often need to make pay stubs to use as proof of income.

What is a calendar year? 

A period of twelve months, starting on January 1st and ending on December 31st.

What is a fiscal year?

Any twelve-month period generally used, by the government and private business, that doesn’t follow the calendar year. For example, the federal government’s fiscal year runs from October 1st, 2018 to September 30th, 2019.

What is the price for each pay stub?

Each pay stub is $8.99.

How and when will I receive the pay stub(s) I purchased?

Immediately after payment, you will be directed to a download page. A copy of your pay stub(s) is also sent to your email.

Is my credit card information saved in your servers?

No, we do not save any of your payment data on our servers. We use payment processors Stripe and Paypal.

Are the check stubs created on this site a legal document?

Short answer? No. A legal document generally outlines a contractual agreement between two parties, or grants a right. A pay stub is simply a detailed earnings statement. However, it can be considered valid as long as the information contained within is accurate and verifiable.

What is Year-to-Date (YTD)?

Year-to-Date refers to the pay period from the start of the current year, to any pay date before the end of the year. In essence, It is the number of pay dates so far during the current year. For example, if you are paid weekly, then YTD is based on 52 individual pay dates during that year. Likewise, if you are paid bi-weekly, then it’s based on 26 individual pay dates, and so on. Not to worry, our auto-calculation tool handles this for you.

I spotted an error in my stub(s), can I correct it without repaying?

If you made any mistakes/typos on an order, simply reach out through our live chat or send us a message with the corrections you need and we will look into correcting your stub(s) right away.

Do I need a special printer and/or paper to print my pay stubs?

No, special printer or paper is not required to print out your pay stubs. The pay stubs are generated in standard PDF format/size.

Is paystubs365.com a secure website?

Yes, our site is secured using 256-bit, SSL encryption powered by Digicert.

What is your refund policy? 

If you’re not satisfied with your purchase, please contact us within 30 days and we will process your refund.

What payment options do you accept?

We accept all major credit cards: Visa, MasterCard, American Express, Discover. You can also checkout using your Stripe or Paypal account.

What is a pay stub (paycheck stub, check stub)?

A pay stub is an earnings statement that contains detailed information about an employee (contractor, freelancer, etc), such as compensation, deductions, and exemptions and is issued by the employer. Some states mandate employers to provide their employees with pay stubs, others do not.

Can you explain the pay frequency?

Weekly - Once a week, e.g., every Friday

Bi-weekly - Once every two weeks, e.g., every other Friday

Semi-monthly - Twice a month, e.g., every 1st and 15th of the month

Monthly - Once in a month, e.g., every 1st of the month

Quarterly - Every three months; four times a year, e.g., January, February, March = 1st Quarter

Semi-annually - Every six months; twice a year

Annually - Once a year

What are Allowances?

Claiming an allowance is an exemption that reduces the amount of income tax your employer deducts from your paycheck--more exemptions = less income tax withheld. These exemptions are based on your household size, or the number of dependents you claim, e.g., claim one exemption if you’re single; two if you’re married (one for you and one for your spouse); three if you’re married and have a child, and so on.

How do I select the right YTD?

Our system automatically selects the appropriate YTD for you based on your pay frequency, and PAY DATE.

  • 1
    Select your pay stub template.
  • 2
    Provide the information required.
  • 3
    Preview and pay.